The AP reports the obvious about health insurance companies shifting their costs to reclassify administrative expenses as medical care. They got tipped off by a Senate Commerce Committee report, but they could have read FDL News two weeks ago.
Under the healthcare law passed in March, insurers must adjust their spending habits to meet new requirements. For example, large group plans must spend at least 85 cents of every premium dollar paid to them on actual medical care as opposed to administrative costs, while individual and small group plans must spend 80 cents.
Wall Street closely watches such spending levels, known as medical-loss ratios, or MLRs, as a sign of potential profits. Major health insurance stock indexes fell after the report.
“The insurance industry is beginning to consider the financial impact of the new federally required (medical) loss ratio requirements, including questionable changes in their accounting practices,” the Democratic-led Senate Committee on Commerce, Science and Transportation said in a statement.
For example, WellPoint Inc “has already ‘reclassified’ more than half a billion dollars of administrative expenses as medical expenses,” it said.
The Commerce Committee Report makes for some interesting reading, and surely Jay Rockefeller can hold some oversight hearings, but ultimately the decision on implementation and defining what fits and what does not fit the MLR rests with the Health and Human Services Secretary and the National Association of Insurance Commissioners. Also, the report shows that insurers will have the opportunity to classify virtually anything under MLR:
A crucial issue in the implementation of this provision is clarifying which expenditures insurance companies will be able to consider medical expenses and which expenditures they will have to treat as administrative. While NAIC accounting rules define “medical loss” as the value of medical claims an insurer has actually paid (“incurred claims”), plus the amount of money the insurer sets aside to pay future claims (“contract reserves”), the new law will potentially allow insurers to classify a broader set of expenditures as medical.
Under the new law, insurers will be able to consider expenditures on “activities that improve health care quality” as medical expenses for the purpose of calculating medical loss ratios. For example, if an insurer spends 78% of its small group premiums paying claims and 2% on quality-improving activities, it will have met the law’s 80% minimum medical loss ratio requirement. The law instructs the National Association of Insurance Commissioners, subject to the certification of the Secretary of Health and Human Services, to establish uniform definitions of “activities that improve health care quality” and “non-claims costs.”
There’s just a lot of room for gaming here. And meanwhile, every dollar that can be classified under MLR means that another dollar of profit is protected. Just today we learned that UnitedHealth CEO Stephen Hemsley make $101 million dollars last year, including some stock options.




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I’m shock, just shocked that insurance companies are trying to game regulation to make profits off the back of sick people.
Yes, and I’m shocked, just shocked–as I know you will be, too–that the health insurance companies are also making gazillions off fast food holdings. LINK.
The health insurance lobbying group AHIP says the Medical Information Bureau Inc (MIB), a private trade group for insurers founded more than a century ago, operates the most extensive database of medical information on individuals who have previously applied for health, life, disability income, critical illness and long-term care insurance in North America.
The Washington Post says that these medical reports, which are “like credit reports for your health records,” have been created for more than 200 million Americans. The Federal Trade Commission warns that your medical report files may include both medical and non-medical information about you. For instance, personal data collected by the MIB includes medical conditions, your credit report history, driving records, criminal activity, drug use, sexual orientation, lifestyle activities, international travel, participation in hazardous sports, and personal or family genetic history. Using information from these medical report files, insurance companies can charge you higher premiums or terminate your coverage altogether.
https://www.annualmedicalreport.com/howto-request-medical-report/
Remember, the new health care reform laws in the Patient Protection and Affordable Care Act don’t go in effect until 2014. All insurance applicants and policyholders should order an annual copy of their medical report files from the nationwide specialty nationwide consumer reporting agencies to ensure they aren’t overpaying for insurance or in danger of policy rejection or rescission for pre-existing conditions or errors. (For example, “Denied Insurance Because of a Medical Coding Error in Her MIB Report” from the Consumer Reports Health Blog)
If that money is going to pay for care then they should be able to identify the care provider being paid or the insurance claim being paid. Simple. Without that they’ve just got fraud.
Nice catch David, appreciate you staying on this.
Great News
There is another simple way for them to game the system and generate more profits for themselves. Cut back on the number of insurance employees involved in the preauthorization process.
Every test, procedure or visit to a specialist needs to go through the insurance company’s preapproval process. This usually involves someone from the doctor’s office or hospital spending hours on the phone plowing through poorly written voice recognition software to speak with a human. If the clerk at the insurance company denies the procedure it usually escalates to a nurse then a doctor spending the time on the phone. Even if it is approved they add a statement that this does not guarantee payment leading to a possible lengthy appeal process in the future.
To cut their administrative costs they will cut back on the people handling this process. For the insurance company fewer employees + delay + less care = more profit