A truly disturbing study from researchers at my alma mater, the University of Michigan, reveals that political partisans reacted to facts that contradicted their worldview by clinging closer to their worldview.
In a series of studies in 2005 and 2006, researchers at the University of Michigan found that when misinformed people, particularly political partisans, were exposed to corrected facts in news stories, they rarely changed their minds. In fact, they often became even more strongly set in their beliefs. Facts, they found, were not curing misinformation. Like an underpowered antibiotic, facts could actually make misinformation even stronger.
This bodes ill for a democracy, because most voters — the people making decisions about how the country runs — aren’t blank slates. They already have beliefs, and a set of facts lodged in their minds. The problem is that sometimes the things they think they know are objectively, provably false. And in the presence of the correct information, such people react very, very differently than the merely uninformed. Instead of changing their minds to reflect the correct information, they can entrench themselves even deeper.
“The general idea is that it’s absolutely threatening to admit you’re wrong,” says political scientist Brendan Nyhan, the lead researcher on the Michigan study. The phenomenon — known as “backfire” — is “a natural defense mechanism to avoid that cognitive dissonance.”
As someone who engages in political persuasion through the use of facts, this is the kind of study that borders on making me quit the business. I do take care, and encourage others to do so as well, to not allow my beliefs to color the facts, or at least not allow some manner of surety in my beliefs challenge facts when they come about. But that doesn’t appear to be the American character. More people think with their gut than their brain, to paraphrase Stephen Colbert.
But the research on the subject shows this phenomenon as part of the human condition, the desire to order facts around a particular view of the world. Though it should be noted that the literature basically finds this to be more prevalent on the conservative side of the ledger, which if you understand the term “conservative” to be wedded to the status quo makes a fair bit of sense.
New research, published in the journal Political Behavior last month, suggests that once those facts — or “facts” — are internalized, they are very difficult to budge. In 2005, amid the strident calls for better media fact-checking in the wake of the Iraq war, Michigan’s Nyhan and a colleague devised an experiment in which participants were given mock news stories, each of which contained a provably false, though nonetheless widespread, claim made by a political figure: that there were WMDs found in Iraq (there weren’t), that the Bush tax cuts increased government revenues (revenues actually fell), and that the Bush administration imposed a total ban on stem cell research (only certain federal funding was restricted). Nyhan inserted a clear, direct correction after each piece of misinformation, and then measured the study participants to see if the correction took.
For the most part, it didn’t. The participants who self-identified as conservative believed the misinformation on WMD and taxes even more strongly after being given the correction. With those two issues, the more strongly the participant cared about the topic — a factor known as salience — the stronger the backfire. The effect was slightly different on self-identified liberals: When they read corrected stories about stem cells, the corrections didn’t backfire, but the readers did still ignore the inconvenient fact that the Bush administration’s restrictions weren’t total.
Interestingly, one antidote researchers have found to this is self-esteem. Respondents who felt good about themselves were consistently more willing to accept new information, whereas those who felt threatened or agitated – say, your average Rush Limbaugh listener – were not. Another way to get facts to stick is through direct appeals. Yet media consumers get their information indirectly, through filters and outlets they either trust or imagine to have a bias, and they set their perceptions accordingly.
For individuals, broadening your sources of information probably helps to find a consensus on some facts. But I wouldn’t be so sure it would work. We’re rapidly moving to a post-truth era in politics, and the data suggests that the agreed-upon set of facts has gone the way of the dinosaur.




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You can’t have democracy without a free press. Americans wouldn’t be so stupid if they had a free press.
I disagree. Americans would be dumber than ever, even with a free press………The press itself is not the problem. Even with a crooked corrupt press, Americans have seen with their own eyes the destructive policies of their government as promulgated by Democrats and Republicans. And what do they choose to do at every election: Vote for cyanide in the form of the Republicans or arsenic in the form of the Democrats.
George Lakoff has a good companion article to this one and the one in the Boston Globe.
An excerpt (my bold):
[snip]
Disaster Messaging
http://www.commondreams.org/view/2010/07/08
Accordingly, I would suggest that the repeated reporting of MSM news presented through a conservative prism acts to strengthen this outcome. People will believe these things, whether true or not, because they are familiar and these neural bonds are the strongest.
In regard to Lakoff’s article, it would be interesting to seeing the exact wording of the questions posed in these polls.
Same thing with people who believe in “god”which is why both the democrats and republicans pander to organized religion.
Here is the actual study.
http://www-personal.umich.edu/~bnyhan/nyhan-reifler.pdf
The study did not find the “backfire” effect among liberals. In other words, the correction did not increase the misperception among liberals, but it didn’t reduce it either.
Among conservatives, however, the correction increased the belief that Iraq had WMD’s. The results are pretty striking. The percentage of conservatives believing in WMD’s increased from 32% to 64% after the correction.
Perhaps I’m showing my bias about bias by pointing this out.
It seems to me that part of it for conservatives is rigid idealogy, and also the successful vilification of “so-called experts” has taken its toll.
The study shows the importance of getting your ideas and ideology out there first, because correcting is very difficult. Sadly, Republicans are much better at this, for a lot of reasons, but a chief one is willingness to blatantly lie and keep repeating it even when debunked, with no shame.
They have created a false knowledge base that is now gospel among the faithful.
you can really see this in the climate change area.
even though it’s effects can be seen happening, each day, in your own city, a large number of people just don’t accept what scientists are telling them.
How many of the victims of the Nashville flooding, one thousand year flood, think climate change is caused by burning coal and oil?
The Canadian Prime minister seems to think nothing of it, even though half of the Province of B.C. forests have been destroyed by climate change.
every day there is more evidence that the future is not a nice one.
very interesting, not really surprising.
One way to shake them out of it might be with direct threats, made in a round about way.
Let me explain. For example conservatives are often in military families, or at least they give the military a lot of lip service and say they care about the troops. So a person like that could be shaken out of their complicity about the wars and our dear leaders with liberal doses of information about how using uranium munitions is affecting our troops.
Not how it is affecting people in Iraq, we already know conservatives don’t care about that, but how it is coming home. In fact, here is a movie about it,
Beyond Treason
http://www.youtube.com/watch?v=OecMKtTEVo0
I think we should treat it like the 7 stages of grief. Shock and denial being the first one. Pain and guilt come second.
It looks like the data could be explained by suggesting liberals just adapt more quickly to change or loss so we are into anger and bargaining while our slower brothers and sisters and still in shock and denial.
http://www.recover-from-grief.com/7-stages-of-grief.html
See the book “Being Wrong: adventures in the margin of error” by Kathryn Schulz. A great book.
Most people think they’re right about just about everything, all of the time.
I know the National Enquirer is fiction. Some don’t. I know Fox News is fiction. Some don’t. I know that where ignorance is bliss, wisdom is folly. Some don’t. I know it’s better to be informed than to be right. Some don’t. There it is.
YES THEY WOULD…
It also represents a failure of science education and scientific method as a way of determining the way the world works. Of course the opposite of scientific method is belief without investigation, as in most traditional religions. But of course it is terribly complicated by bonds, especially dependency bonds..
I just read an interesting study in Science I think April 2010. People who live in larger groups, the smarter and more civil they are. The larger the community the better. Also learning and culture is lost with dispersal. May explain some of our denizens of the sparsely populated states.
When you’ve got Obama nominating General “Syria hid the WMDs” Clapper as DNI, that isn’t exactly a way to dispell that Iraq didn’t have WMDs.
That explains the success of Limpy Limbaugh.
Thus we have the goals of the Texas Board of Education, and their new standard texts, revealed. As much as people claim they don’t remember schoolwork, I would guess ‘facts’ and attitudes instilled in a K-12 career would be extra-sticky to try to overcome…
Human beings are animals of emotion. If you want to change opinions, dry facts are not the path to success, narratives are. You have to be able to tell a story, make it compelling and make it connect. You have to repeat it continuously, over time and nurture it like a tender plant. You have to make your story ubiquitous and give that tender plant time to put down hardy roots into the minds of the people. This is what Republicans do consistently. When they lose on an issue due to the facts, they ignore the facts and keep repeating their story. And eventually, their story slowly becomes perceived as the facts, and the actual facts are seen as not trustworthy or believable.
This is how Social Security has become in the minds of many just a Ponzi scheme, though it isn’t a Ponzi scheme.
This is how the progressive estate tax became an evil death tax…even though it isn’t a death tax.
This is how cutting taxes for the best off became “the way to grow the economy”, even though it isn’t the way to grow the economy.
This is how the truly insane “Hitler was a liberal, gay friendly vegetarian socialist” meme (which is being used against Dems now — witness the extremely bizarre cries of “Obama is a fascist, and a socialist”) put down its roots.
Democrats seem to either be afraid to tell their story (which I doubt) or the people we elect to tell those stories no longer actually believe in them themselves (which given Obama’s catfood commission and the way he stacked it is in my estimation closer to the truth.)
FDR knew he had to have a narrative…and we got Social Security, and a minimum wage. Truman knew…and we got a fully integrated military. Kennedy knew…and we went to the moon. And LBJ knew and told his story well enough that we got Medicare, and civil rights legislation.
Obama knows how to tell a story. He was great at it on the campaign trail. But he didn’t tell stories because he believed in them. He told them to get elected. And with Obama and the current Al Smith version of the Democratic Party, running away from FDR and liberals as fast as they can, the story is ruinous deficits, and the need to pay for war, and “government can’t create jobs”, and Wall Street bonuses are sacrosanct because they are by contract, and union jobs are not sacrosanct regardless of contract because corporations need to increase their record profits, and Social Security has gotta be cut.
Those are the stories Dems are telling these days. They echo the Republicans. Is it any wonder that when people hear these stories, they become immune to any facts that say what they are hearing and the fears that are being played on are not true?
Yes, dry facts that result in cognitive dissonance are going to be resisted. From Galieo and the solar system to Louis Pasteur’s germ theory of disease to the idea that black people are actually people, it has always been thus and always shall it be.
Thanks for the link. I read the study and it was very interesting. However, I do think the ones conducting should have probed further as this could also be explained or elaborated on how people perceive the main stream media – after this was tested by showing people fake articles from the NYT, AP and FoxNews.com. Implicit within in the study (though I don’t think it was intentional by the designers of the study) is that you’re supposed to believe what the MSM tells you to. If FoxNews.com says something, I don’t think for instance that people should be considered “misinformed” because they didn’t believe a FoxNews.com article. I think if the study had asked one more question, it would have added a great deal of depth – like asking people’s opinions of FoxNews/NYT/AP (depending on who the fake article was credited to). Also what would be interesting would be to see the results if you made up an international-sounding news organization (rather than using an existing one where people could already have opinions about) and see if the results differed from the well-known news organizations. Also it would also be interesting to see the results if the self-IDed conservatives were shown corrections on FoxNews.com (the conservatives weren’t shown fake Fox articles) to see if that changed the results.
When the same corporations that build the weapons own the television networks it’s a bit difficult to reframe the debate.
Yes, it is difficult to reframe the debate…especially when you don’t even try.
You can’t tell people cold facts and get the facts accepted. No one believes cold facts, ever.
Humor works. Question about actions and consequences work. References work (he did this, she did that).
Every salesperson knows this. This is selling. It’s very successful.
One of the biggest failings in every educational system around the world is there is no School or College class on sales.
Excellent comment. I agree.
Man … you’re really bumming me out. I guess on some level we all knew this already but it was too horrible a thing to contemplate. How does one counteract this effect? I guess that is our next hurdle on top of everything else. Time to put it back in first gear because this is going to be a very long hill to climb.
Just read reply 16. Thanks! What a well thought out argument. I think the narrative has to be delivered by the media and the media is controlled by the corporations. How does one get their narrative out there with our current media situation?
This article simply confirms my belief that conservatives, since they are obviously the most uninformed people on the planet, that conservatives are simply ideological and stuck in their worldview, no matter the facts surrounding a given issue. Take the economy, it is objectively, provably true that massive tax cuts for the rich does not enhance job growth over the longterm, we have Reagan’s and the Bush’s presidencies as evidence, and yet this uninformed nation is set to return to power the people whose single cure for all what ails America is more tax cuts for the rich. It is objectively, provably true that de-regulation and lack of government oversight led direcly to the financial collapse of 2008, the mortgage crisis of 2008 and the oil spill in the Gulf, yet conservatives yelp and scream about “govmunt” regulation and big “govmunt” getting in the way of a growing vibrant economy. Again they say we need less, not more, regulation and tax cuts and all will be well. You know even the Mad Hatter realized he was living in a fantasy land, why don’t these conservatives.
You talk with any Tea bagger, and they will tell you with a straight face that “govmunt” regulation and overtaxing is the problem with America and the Obama administration(never mind overall taxation is the lowest it has been in 40 yrs), and that the “govmunt” is going to kill grandma with death panels, and that Obama is a Kenyan muslim and a socialist. Not one of these is true, and can be proven the opposite. Yet these yahoos still fiercely believe it, and will argue you down if you try to persuade them of the opposite. I have never seen so many people so proud of their ignorance and treat it like a virtue. The fact they think Bush was a good president, and that either Sarah Palin or Michelle Bachman could be president simply shows just how ignorant these morons are.
This has been a problem in America, well for conservatives, since the beginning of time. Now we have more independents and democrats falling in this camp, though the overwhelming majority of the malcontents are clearly on the right side of the political spectrum. How do we cure this ill, I don’t know, but if we don’t solve it soon, with this disastrous economy, a failed energy policy, climate change forever destroying our environment and ecosystem, and a corrupt political system, we will see this great country of ours go the way of ancient Rome.
First: Dday. I hear ya. I see that both you and Digby got hit hard by this.
Second:
Romberry. Well said!
I read articles like this and also ask, “What is to be done?” If you can’t persuade with facts, what do you use? You stop trying to persuade. I think that it also helps explain the symptom of people not even trusting their eyes “who are you going to believe, me or your lying eyes.”
I acknowledge the reality that facts don’t work. Then I think, “how do I stop them?” for me it was about defunding the liars and the spreaders of divisiveness at talk radio. I knew that they listened to the money — or lack thereof. That didn’t require me to convince their listeners I was right. They would not listen anyway (as this study shows.)
I went to the advertisers and said, “these people are disgusting, they taint your brand. Stop giving them money.” That is an emotional appeal that uses facts.
So much of our energy is spent trying to correct the right wing media, because the assumption is , “Surely if we correct them they will stop repeating the misinformation.”
This model clearly wrong. It is like the “Rational actors” theory in economics. People don’t always act logically. As a Vulcan/Human I know. The logical thing is not always the route to follow to success in a human world.
So just skip by whole, “I’ll correct them and they will change their mind.” process and move right to the “How can we stop them, hurt them messagewize or defund them?”
When talk radio and cable hosts are caught in lies there are no consequences. They don’t have to run corrections. They don’t have to say, “yesterday I was corrected on this topic so now I’ll stop saying it from this minute forward.”
If there are no penalties for lying, why bother? Especial if you don’ t have any dedication to reality. If the truth can hurt your tribe you will first look to see if you can find a way to make the “truth” you believe come true. You do this by suggest conspiracy theories, or question the source of truth. “Well, the liberal New York Times says it…so is it really true?”
With the talk radio people they even questioned audio clips of their own actual words. They had to, they were busted. “we were taken out of context! Or We were edited! ” both we untrue, but they still said it.
I don’t hold much hope that the cultural and economic regression can be reversed.
If it is to be it will take much more effective organizing and assertive but benevolent activism by our side.. .
First impressions are very important and that has a lot to with people continuing to believe even though the errors are corrected. That is also why the FCC did this nation a grave injustice by allowing someone like Rupert Murdoch to gain so much concentrated media power. He has control in Australia, is competing for media control in England. Murdoch was raised in Australia, he has no real concept of what it takes for a real democracy to function, and it is clear he is using his power to create his own world of influence.
I can see that effect at work here often.
Came across an interesting article by Ross Douthat in the NYT espousing that what we need is ‘conservative class warfare’.
He states that, “the problem, here and elsewhere, isn’t exactly that we tax high rollers’ incomes too lightly. It’s that we subsidize their irresponsibility too heavily — underwriting their bad bets and bailing out their follies. The class warfare we need is a conservative class warfare, which would force the million-dollar defaulters to pay their own way from here on out.”
Rewarding failure. Protecting the irresponsible and risky behavior of the rich.
He goes on to say:
“In case after case, Washington’s web of subsidies and tax breaks effectively takes money from the middle class and hands it out to speculators and have-mores. We subsidize drug companies, oil companies, agribusinesses disguised as “family farms” and “clean energy” firms that aren’t energy-efficient at all. We give tax breaks to immensely profitable corporations that don’t need the money and boondoggles that wouldn’t exist without government favoritism.
This isn’t just a corporate welfare problem. The same pattern is at work in our entitlement system, which is lurching toward bankruptcy in part because of how much Medicare and Social Security pay to seniors who could get along without assistance. Instead of a safety net that protects the elderly from poverty, we have a system in which the American taxpayer is effectively underwriting cruises and tee times.”
Any thoughts?
Here’s the link.
http://www.nytimes.com/2010/07/12/opinion/12douthat.html?_r=1
Yes, I have seen this among Democrats a great deal. For example, inform them that Social Security is going bankrupt, and they still think it’s a great program.
I am sure below you will see all the ways they twist and turn things around to make it still fit their world view.
And then, they won’t see that they are fitting it to their world view–that will escape their awareness. They will ascribe it to other things and reasons.
At that point, you have a perfect illustration of what the study revealed.
And, maybe, just maybe, you might understand how the other side can do the same thing and also think and claim it is something else.
Except that Social Security is NOT going bankrupt. That is outright misinformation.
watertiger is upstairs!
Late Night: Sometimes a Banana is Actually a Disguised Tactical Nuke
Conservatives’ world view is paranoid and hateful. They rely on cruelty to achieve their ends.
Great comments by enoughspin and Romberry.
Framing is the ability to communicate your ideas using the narratives and idioms already in our heads. The frames in our heads are the cognitive structures we think with.
So, isn’t framing just another word for manipulation? No. Framing is a tool that can be used for either good or evil. Through lying, deception and other manipulation tactics, Republicans like Karl Rove and Glenn Beck use framing to distort people’s perceptions of reality away from the truth.
As progressives, we can use framing supported by facts to bring our fellow citizens’ perception of reality closer to the truth. That is the difference between false framing and truthful framing.
We have two viable options for combating a conservative frame:
1) Come up with an opposing, progressive frame to compete with it. When frames compete, only one of them can win inside your head. So if it’s strong, impactful and based on the facts, it’ll take out the conservative frame.
Alan Grayson – Counters the Republican “socialized medicine” frame by acknowledging the fact that 44,000 die each year because they can’t get health insurance, and frames what Republican opposition really means for Americans.
2) Add to the frame to either change its meaning OR show its absurdity by extending it to its natural extreme.
Drew Westen – Adding to “Support the Troops” Framing
Stephen Colbert – Adding to “Leading from the Gut, Small Government, Liberal Bias, Government Secrecy, Liberal Media, Stay the Course” Republican Framing
Lewis Black – Adding to Glenn Beck’s Nazi False Framing
So, fact lovers, please do not get discouraged. Although we cannot achieve our objectives using facts alone, together with a strong narrative they are quite powerful.
- Tom
News, yes. New news, not even close.
Corporations, particularly HR departments and “placement agencies” feeding “heads” to the mill, have long been familiar with the psychological principals described in U-MI’s research. One reason “businesses” prefer to hire younger applicants rather than the seasoned is directly attributable to the disruption and cost of (re)training an experienced new hire who has a dissonant reaction to new, factually different information.
The principle also shades the means by which customer-facing marketing programs are structured. Did you think it was solely a lack of creativity and insight that makes most marketing so repetitive and – in today’s parlance – narrowly brand-driven? Once a customer is “educated”, it’s not only easier (and less expensive) to keep that customer brand-connected, but it’s also much harder for a competitor (or heaven forbid a non-commercial non-pillager) to “capture” the customer as that would normally require new facts displace old facts.
Of course, there are the “long tail” cases of extremists who vacillate from pole-to-pole – and usually wind-up as testimonial candidates in the “euphoric” phase of their transition experience. Coke! Pepsi! Coke! Pepsi! Dr Pepper! Coke – and so it goes….
Well it’s not like Bush’s Republicans won a landslide in 2006 after it was clear that there were no WMD in Iraq. The public pretty much gave them the boot. And they did the same in 2008.
And now they are understandably growing unhappy with Obama and the Dems.
I think enough of the public gets the fact that our current policy course is the road to hell. There’s just no concensus on what to do about it. Voting in another batch of R’s and D’s seems unlikely to change anything.
I wonder if the University of Michigan could do a study of how Research 2000 polling affected the Arkansas senate race? How many lemmings out there thought Halter really had a chance? Then were in disbelief when Lincoln won the race?
This is insane. You can’t change people’s minds with the facts? Then how should we do it, with lies?
Sorry, but the problem is that the news media doesn’t give us the facts. Even C-Span allows people to say whatever they damn please without correction. And the other posters are right: there is no punishment for lying…and we are on the road to Hell.
This phenomenon goes a long way to explain what Darryl Ray decscribes in his book: The God Virus. The God Virus screens out threatening facts. If an infected person feels very strongly about his/her beliefs, then the facts are rejected more strongly. This Michigan study helps to scientifically explain Ray’s conceptual model.
I tried to be as clear as I could be in my post. I tried to tell a story…about the need for telling stories. Lies are mentioned nowhere. Narratives (which serve to make dry facts relevant) and repetition of those narratives are. I can only suggest that you read my earlier post again. At least some others seem to have gotten my point and I hope that after thinking about it, you will too.
Slow news day, study from 2005-2006 resurfaces.Alternative conjecture, if raised under ignorance, facts exposed in later life have little to no effect. This study doesn’t diminish the value of an informed population, because we have no evidence of an informed population in the first place. The author of the Boston.com article doesn’t even approach the idea we have an informed population, though all the while spouting quotes of the importance of one. Additionally, the newly coined ‘backfire’ term appears to have already existed as the term, denial, or rationalizing. Does the funding for this work depend on the conjuring of new phenomena? Are the authors expected to produce breakthroughs to justify their paychecks? Backfire seems like more pseudo-intellectual blather along the lines of ‘meme’, ‘framing’, and ‘narratives’. Just a means of taking old data and repackaging it to garner scientific/research cred. As to questions regarding how to counter the effect, the article said it plainly, blunt honesty, not
‘narratives’ or ‘framing’ were successful. “Kuklinski’s welfare study suggested that people will actually update their beliefs if you hit them “between the eyes” with bluntly presented, objective facts that contradict their preconceived ideas.”
The average person recoils at ‘framing’. It appears contrived because it is.