Nevada Attorney General Catherine Cortez Masto’s amended complaint in a lawsuit against Bank of America has so many interesting nuances, I think I need a new Internet to catalog them all. But let me start by saying that this complaint is a stick of dynamite to the foreclosure fraud settlement, exposing it as a useless whitewash that won’t deter banks from their criminal practices. Masto joins other skeptical AGs here in not acceding to such a dereliction of duty, and instead she lays out a thorough case of systematic fraud, in this case by Bank of America, at every step of the mortgage process.
First, the background. In October 2008, a group of twelve state Attorneys General, including Nevada, entered into a settlement with Bank of America over predatory lending at the mortgage lender Countrywide, which BofA had purchased in July. In the settlement, BofA promised to modify up to 400,000 mortgages nationwide, at a cost of up to $8.4 billion. This was to include principal reductions as well as refinancing, and all foreclosure operations on the affected loans would be suspended.
If any of this sounds familiar, that’s because it’s the same basic structure for the proposed settlement between all 50 AGs and leading banks over their fraudulent foreclosure operations. The question looming over the entire enterprise was whether the states could ensure vigorous enforcement. There’s a model with this Countrywide settlement in 2008 that we can look to. And apparently no AG but Catherine Cortez Masto has actually investigated whether or not BofA kept their promises. Turns out they haven’t. So Masto is seeking a pullout from the settlement, to pursue prosecution against the bank for multiple deceptive practices.
Allow me to highlight the deceptive practices in question. This is going to be a somewhat long excerpt because I want to add as much detail as possible:
In her filing, Ms. Masto contends that Bank of America raised interest rates on troubled borrowers when modifying their loans even though the bank had promised in the settlement to lower them. The bank also failed to provide loan modifications to qualified homeowners as required under the deal, improperly proceeded with foreclosures even as borrowers’ modification requests were pending and failed to meet the settlement’s 60-day requirement on granting new loan terms, instead allowing months and in some cases more than a year to go by with no resolution, the filing says [...]
The complaint says the bank advised credit reporting agencies that consumers were in default when they were not, and contends that Bank of America employees deceived borrowers about why their requests to modify loans were denied. In addition, it says, the bank falsely claimed that the actual owners of loans had refused to allow changes to their mortgages, and it incorrectly claimed that borrowers had failed to make payments on trial loan modifications when in fact they had. Bank of America also misled borrowers, the Nevada attorney general’s filing noted, by offering loan modifications with one set of terms only to come back with a substantially different deal.
Among the more troubling findings in the Nevada complaint is the contention by several Bank of America employees that the company imposed strict limits on the amount of time they could spend on the phone assisting troubled borrowers seeking help with their loans.
One worker said in a deposition cited in the complaint that employees were punished if they spent more than seven minutes or 10 minutes with a customer. Even though these limits allowed almost no time for assistance, Bank of America employees who did not curtail their conversations were reprimanded, this employee said.
This is a portrait of a criminal enterprise, and to anyone who thinks the other mortgage servicers are somehow more chaste than Bank of America, I have some Bank of America stock to sell you.
But Masto didn’t stop there. She also pulled out a bazooka. She accused BofA of failure to properly securitize mortgages, breaking the chain of title and nullifying their standing to foreclose. This is from the amended complaint:
Bank of America misrepresented, both in communications with Nevada consumers and in documents they recorded and filed, that they had authority to foreclose upon consumers’ homes as servicer for the trusts that held these mortgages. Defendants knew (and were on notice) that they had never properly transferred [text redacted] these mortgage to those trusts, failing to deliver properly endorsed or assigned mortgage notes as required by the relevant legal contracts and state law. Because the trusts never became holders of these mortgages, Defendants lacked authority to collect or foreclose on their behalf and never should have represented they could.
We know that Countrywide didn’t convey the mortgage notes properly to the trust, their own officials testified to that in Countrywide v. Kemp (which is quoted in the complaint). Masto joins Eric Schneiderman in blowing the whistle on this corrupt securitization enterprise.
The entire complaint is here. Masto is seeking civil penalties of $5,000 per violation in the complaint, upping that to $12,000 when the violation affected a elderly or disabled person. She also wants restitution costs for wrongful foreclosures and the costs incurred by municipalities and homeowners from unnecessarily vacant foreclosed properties. Given that Nevada has so many foreclosures, the total liability could range higher than the original $8.4 billion settlement, and that’s just for Nevada alone.
So much else to say here. Masto’s lawsuit is as much about the current settlement talks as it is about the 2008 Countrywide settlement. She is saying, in no uncertain terms, that you simply cannot trust the banks to actually abide by settlement terms. As Masto says in the complaint, Bank of America’s “misconduct cut across virtually every aspect of the Defendant’s operations,” and they “materially and almost immediately violated the Consent Judgment” agreed upon in the settlement. At the time, Jerry Brown, then Attorney General of California, said that the settlement would “be closely monitored and enforced in the months ahead.” It clearly wasn’t. BofA didn’t wait for the ink to dry before violating the terms. And Masto has not only the accounts of borrowers to back this up, but also testimony from Bank of America employees.
Knowing this, seeing it fully documented in Nevada, how could there still be any negotiations on a settlement with the same people? The negotiation should be about whether there will be a public or private perp walk for BofA executives.
So why hasn’t any other state done the same basic investigation as Nevada, and sought to pull out of the Countrywide settlement? Arizona actually joined this lawsuit back in 2010, but that was when Democrat Terry Goddard was the AG. Republican Tom Horne became the AG after the 2010 elections, and he’s too busy literally trying to overturn the Voting Rights Act to worry about whether or not his constituents are being systematically ripped off by a bank, I guess. (Horne, by the way, is still on the executive committee of the foreclosure fraud settlement, I assume because he doesn’t want to do an investigation, and that’s the prerequisite, it seems.)
As for the others, let me tell you who one of the leaders on the Countrywide settlement was: a guy named Tom Miller, the Attorney General of Iowa and the leader of the 50-state settlement talks on foreclosure fraud. Here’s what he said at the time.
Miller said the Countrywide agreement’s program of loan modifications to prevent foreclosures is a win for all parties. “Foreclosure is the enemy. Most important, loan modifications can help homeowners avoid foreclosures and keep their homes. Avoiding foreclosures also helps the companies, helps communities and neighborhoods, and helps our overall economy by stabilizing the housing market,” he said.
“This is what we have been looking for. This agreement provides for the kind of systematic and streamlined loan modification program that is critical right now,” Miller said. “I strongly urge other servicers to undertake similar aggressive programs to prevent foreclosures.”
Do you think Tom Miller, who wants a foreclosure fraud settlement in the worst way, is going to bother to check to see if BofA managed to actually give Iowans the loan modifications they promised? Of course not. And he’s likely to bully all the other states in the Countrywide agreement to shut up about how that settlement was basically unenforced, because people would get the message that this new settlement would go the same way.
He must have got to all of them, but not Masto. And she has ruined his best wishes, not to mention the best wishes of Bank of America. They are denying any wrongdoing and still claiming that “the best way to get the housing market going again in every state is a global settlement that addresses these issues fairly, comprehensively and with finality.” Bullshit. The best way to restore the housing market, the rule of law, and faith in the American system is by rounding up criminal enterprises masquerading as banks.
And the investigation that would lead to that will surely happen now. Masto, Schneiderman and colleagues like Beau Biden, Martha Coakley and anyone else who actually takes their job description seriously will ensure that.




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Superb, DDay!!!
And, thank you.
Thank you, Catherine Cortez Masto!!!!
I hope this post may be front-paged.
Good news is little encountered these days.
DW
It’s about time.
GOOD!
Masto is magnificent.
I “ditto” DWB…Please send this to the FDL front-page.
Right, it gives such a good picture of this mess and the horrible offenses…Great piece.
Just one more of David’s Masterpieces before Breakfast.
High praises for AG Masto! Lead on!
RevBev, I sent you a friend request. Please be my friend!
Fatster, I have enjoyed your posts. Just sent you a friend request, too. Will you?
IT’s past time to the President to grant amnesty to anyone in Jail for possession or use of MJ to make room for the bankers and let the trials begin.
If the Government doesn’t dole out punishment people may take the law into their hands just like the bankers did.
Good stuff David, rec’d.
There aren’t many, but there are some warriors out there who haven’t succumbed to the pervasive corruption. Hope they are committed enough to weather the storms that their principled stands are going to attract.
At what point are these banksta scumbags going to begin to evade culpability because of statute of limitations laws? These actions are still at the level of civil suits not criminal prosecutions no?
FYI : Tom Horne, previously Arizona’s Superintendent of Public Instruction is doing all he can to attack the public school system; he is attempting to implement a 10% budget reduction penalty claiming the Tuscon Unified School District is out of compliance because of a minorities education program. One must assume to weaken this large piece of our Arizona public school system and facilitate the agenda of privatization.
Hey fatster! Good morning.
Just finished reading many of your links from yesterdays’ round-up.
Thank you.
I hope this story gets a great deal of exposure. It has the potential to push the needed regulatory measures vital for “clean” lending.
OmAli @ 10, sure.
And klynn and tjbs?
It is a way to show that I appreciate and learn from your contributions.
David Dayen – you have done as good a job ‘splaining this story as AG Masto has done in dynamiting Tom Miller’s ‘story’ – dayum !
bet there are stories of establishment pressure on Masto similar to Schneiderman – and frankly, she is more vulnerable to pressure from within the DNC – newer, lower national profile, etc.
boy this is great explanatory reporting !
WOOO-HOOOO!
Masto is the Maestro!
This is so good that I might have to dance all day.
Can we give Bank of America a bad FICO score? Since corporations are now people I have to say they do some shady bidness and fail to repay their loans! Can we blacklist them now like people get blacklisted?
IF they repaid what the taxpayers have given them for just their mortgage arm, that Monster Deficit wouldn’t be eating us up!
“The Machine” will never allow this. Either they will buy her off, find some way to force her to resign or trump up some fake controversy to delegitamize her. I’m sorry for sounding like a pessimist but we just don’t live in a world that allows the MOTU to face the consequenses for their misdeeds.
Good on Nevada Attorney General Catherine Cortez Masto (and Schneiderman, Beau Biden, Martha Coakley, etal.)
And…
I like the way you think, D-Day…
the first Judge BofA appears in front of should place a timer set to 7 minutes on his/her bench, and say “ok, present your full case”.
We have reached a turning point. The PTB, led by the Obama administration, are failing in their efforts to silence Attorney Generals Masto and Schneiderman, and intimidate the tar sands pipeline protests. There are expressions of solidarity on all levels, from New York Congresspersons (their letter in support of Schneiderman) to the grassroots. The Borg at last is being resisted.
Yeah, I hate to say it but the evil is rampant.
Look what they did to Elliot Spitzer and are still going after him.
OMG! Good One!
Agreed! You have 7 minutes to try to defend your crimes!
a reminder from Taibbi — AG Miller of Iowa’s contributions from Banksters increased 88 times once he took the settlement gavel
and Yves Smith reminds us Miller virtually kept the AG’s in the dark about details and only fed them the more appealing points
I’ve personally wondered what they offered Miller as payoff for his, um, loyalty — and now he’s poised to wear the corrupt jacket the rest of his political life – suck it !
My offer: If the banks agree to principal modifications to the actual value of the property, and otherwise make right all the people they’ve screwed, I’d agree to limit criminal charges to executive officers and directors. Further, if those should agree to plead guilty, I would promise NOT to ask the judge to deviate from federal sentencing guidelines and not to request maximum security.
Naturally, civil suits would still be permitted.
Boxturtle (What can I say, I’m a forgiving kind of fellow)
Bang !
He should also place a set of handcuffs on the bench and remind them they are under oath.
Boxturtle (A waterboard by the witness stand would probably be excessive)
Knock Knock.
Who’s there?
B of A.
B of A who?
Right answer. You’re on the jury…
Thanks David. Well done.
Not only that, friend. They report monthly to their friends at FICO and have ruined people’s credit for a lifetime. This bad biz they do has destroyed people in so many ways it is unfathomable. Not just BOA, but all of them!
You want to talk about a credit risk? Just look at how much of our tax payer loans through TARP have been paid back. Instead of giving all that money to the banks, it should have paid for everyone’s mortgages and rent from 10 years back!
Why has Kamala Harris, CA AG, not taken the lead on this? Surely the performance of BofA in California hasn’t been any better. She was an early, vocal Obama supporter in 2007 — I certainly hope her enforcement duties aren’t interfering with her continued support for the president.
If they want to throw in some fancy tap-dancing (cane, top-hat) along with their defense, the judge should allow them another two minutes. Three minutes, tops.
Hey…I’m a giver.
I’m in CA, and I’ve heard any number of horror stories…
Ha! Oh yeah, let them do that George Bush jig for the Judge.
Sheesh! The crooks!
from the Las Vegas Sun
I knew the Bankstas had run amok in NV, but jaysus !
so why did mastro wait until now to file when testimony was taken 2 yrs ago?
does it take that long to put together a complaint?
is this civil or criminal, or some of both?
how come people who improperly lost their houses are not being given those houses back? i assume losing your house (and neighborhood) is an emotionally searing experience.
iowans ought to be beating on ag miller’s door in a day or so.
Could AG Miller please be perp walked along with his bankster benefactors? I think that would be just about right.
TP, your question would make a great sidebar to this post. Now, the response might be short or none, but THAT alone would make a great sidebar or update to this post.
these Iowans are all over AG Miller
just tweeted Dayen’s post to them
Honestly, I want to believe this might go somewhere but given how it all works I doubt it. I guess we will see. How long has this criminality been going on, and here we are and it is only now we see a filing.
How can we find out if our state is settling with BofA or will fight them?
So, as we’ve been pretty clear on understanding all along, we are looking at criminal behavior.
Will not the AG’s trying to settle, while avoiding the facts laid out by Masto, end up accessories to the crimes in terms of those who have been harmed?
So, Miller could be charged as an accessory? Does not Miller carry the liability as well now? IANAL.
right now there is Schneiderman/NY and obviously Masto/NV not willing to go along with Miller, but Illinois and Massachusetts are reportedly waivering as well
a whole lot of this is purposefully being done in the dark and we wont know for some time who is gonna go along and who isn’t – you can call your state AG and ask her/his office where they stand — not that you’d get a straight answer out of any of ‘em right now — but it wouldn’t hurt to make a call
also too — google to see if there are any consumer based anti-Fraudclosure groups in your state and check in with them
I wonder what the (R) AG for Michigan, Bill Schuette, is doing to help Michigan citizens? Hot on it for us? Going after the bad guys to help your people?
What power does Tom Miller have to bully the other Attorneys General? I am skeptical. Any Attorney General claiming to be bullied by the AG of Iowa is getting a desired result while not claiming responsibility for it.
Thanks cbl. I’m in Oregon and I tried googling what Oregon is doing about this and I came up empty.
just deserts for a pol who is slicker than goose s$$t.
i hope miller’s treachery is tatooed on his back for the rest of his life.
I live in Iowa.
Here’s my email to Iowa AG Tom Miller:
We’ll see what sort of response I get.
Great piece David. Great piece.
Through your reporting we knew all of these atrocities were happening. It’s nice to see a public official actually pursuing the issue.
The best part about all of this? The letter of the law is on OUR side. If Masto has the gumption to take this all the way, she WILL win.
Let’s hope she does.
Does she have a reelection campaign put together yet? Is there a way we can contribute to her coffers? As a thank you. And as a deterrent to taking corporate monies.
She’s certainly taking the correct course for a democrat to win in Nevada.
hmmm, Dayen posted something about an Oregon case just the other day
but here -foreclosure hamlet has tons of links and info, but you can just register and ask those folks on their chat page – they are veterans in this fight and can probably answer just about any homeowner’s question
Matt Weidner’s blog also has a ton of links – check out that “Home Preservation Network” in the “Foreclosure Links” box on the right side of his page
hey piney!
that would make an excellent Letter to the Editor
cathy -
your ag is john kroger.
here is his web page (every state ag has one just google “(my state) attorney general”):
http://www.doj.state.or.us/
on the right hand side is a set of phone numbers to call including “consumer rights”.
That’s how I see it.
sweet!
straight to the point.
I imagine he’s done some sort of compliance monitoring, probably based on BOA data submitted to his office on a form and taken as valid and stuffed in a drawer.
Good thing is my wife and I are retired attorneys and can smell a bullshit document a mile away.
So, I will keep at this.
Well, the AG’s and Miller cannot sit in a courtroom and use the, “I did not know,” or the, “I do not recall,” CYA.
Please keep FDL informed on how it goes!
Is there a “Magical Thinking” defense they could use as a fall back?
Are you trying to make Ronny, Randy and Free Markety cry?
Ah, the invisible hand of the market?
David, you make my day! Gonna go water the beans now in a positive frame of mind. Bank of America held my teensy mortgage at the end of a no-by-your-leave handoff from a local bank, and it wasn’t long before they attempted to shaft me with a (comparatively) huge adjustment to my escrow payment. It did not pertain that the adjustment was incorrect, as I repeatedly told the schmuck I finally reached after pressing the ones and twos and waiting interminably. Each time he or she insisted that I DID owe them that much. I finally got our state’s attorney crew involved, and they backed down.
Yet, as you note, ‘She is saying, in no uncertain terms, that you simply cannot trust the banks to actually abide by settlement terms.’ Years later, almost at the end of my mortgage, they came back at me again insisting that they hadn’t agreed to the terms under which I had continued to send them checks. No, sir; they wanted more – even though it was a piddling amount. No, they hadn’t agreed to that; I must do such and such. So, Attorney General Masto is absolutely correct. These guys cannot be trusted.
(By the way, I never did pay them the piddling amount; they sent me a letter finally ‘graciously’ overlooking my recalcitrance, but never admitting they were wrong.)
The invisible hand of the free market is actually wrapped in a fabric that bends light and covered in a numbing poison to try and keep people from feeling it when the invisible hand balls itself into a fist and invades americas collective a**s.
I maintain that the fed can do NOTHING to resolve this crisis since it is an in rem matter involving sovereign state land.
I went to the Experimental Station, adjacent to the University of Chicago, to go hear Naomi Klein speak about her new book, The Shock Doctrine, a few years ago. I think the invisible hand needs to invade its own invisible a**s.
I like the way you phrase it. Gravity, or maybe downward forces such as conflict investment, bends light. Hmmmm. Do I get the gist? Are socialized losses and privatized profits the numbing poison you’re speaking of?
@marblex
Along those lines, I was taught in school that the president could not order the execution of an American citizen without due process.
That venerable bit of legal wisdom has long lost its legs.
Most likely the same with constitutional constraints on the power of the federal reserve.
In any event, isn’t the Tom Miller faction’s attempt to get all the state AG’s on board a recognition of the states’ prerogative on real property rights and the trouble a lone AG could make as a holdout?
It’s clear that Obama and the other Wall Street bootlickers in his administration want this fig leaf of a settlement with the banks to go through no matter what. That way, everybody wins except the folks who got ripped off. Team Zero gets their big win by appearing to have accomplished something for the little guy (as the settlement will be “reported” via the big business bias of the corporate media), and the banks win because their exposure is limited to pennies on the dollar – and none of them go to jail.
Thank God for AG’s like Cortez-Masto in NV and Schneidermann in NY, who are actually willing to perform their duties in trying to hold these crooks accountable for the crimes they committed. Let’s hope their efforts see real results as in massive fines and criminal indictments.
That was under the joke premise thatthe invisible hand is an actual malevolent deity whos only desire is to ruin mankind.
But the numbing poison is religion, patriotism, blind faith and libertarian “thought.”
They all exist to get people to accept the rich as their duly appointed masters whom they must never rebel against.
So I’ll take that to be: Yes, I get the gist. A good joke is at least somewhat true. The malevolent deity whos only desire is to ruin mankind has a name and that name might be “Cynical Manipulative Deregulation”, or “Destructive Exploitation”, or “Psycho A**s Holery”, or “Whatever” as G.W. used to like to invoke.
Isn’t it ironic that the free marketers don’t take socialism as a viable model because it’s “utopian” when they talk about their no rules no laws free market as if everything just magically comes together on it’s own creating a land of infinite milk and honey…like ohhh sayyy a UTOPIA!
You are absolutely wrong because the banks have been systematically engaging in a pattern of criminal activities that impact interstate commerce.
Yep. Honestly! I guess that brings it back to “Magical Thinking” as their fall back defense.
Mandatory last gasp, it is over, club em stop, the suffering now.
This is how the pseudoes win, with criminal capitalism, get out the CCs, unlimited interest is legal again. No money, the banks will give you a generous inflated humongous limit, live it up go to Vegas. Need an education see a bank first! Banks banks what would we do without the banks?
Where will they locate the new DC?
Heck the economy in part is dead because of the bankstas rampant criminality simply encouraged by government officials either in on it or too cowardly to do their jobs. No one in their right mind wants a credit card or to do business that touches the bankstas. Getting Federal, state and county social safety net reimbursements of what one has already paid in is bad enough but guaranteeing that bankstas profit on that in the process is criminal (e.g. “Jamie Job Creator™ Dimon’s EBT Business Profits off Hungry Americans, And Creates Jobs in India,” by jest, Aug. 14, 2011).
wordplay @ 32: Right on.
Might want to drop her a supportive note at aginfo@ag.nv.gov or call (775) 684-1100.
While I in no way want to appear to be defending Tom Horne in his first year as Atty Gen. for AZ, I do want to point out that it is unlikely that AZ actually joined in the Nevada lawsuit, which was filed in Nevada courts according to the laws of Nevada. The Arizona lawsuit, which is still active, was filed in Superior Court of the State of Arizona under Case No. CV2010-033580. From the recent filings, I can’t tell whether the AG is playing kissy face with BofA or whether he is playing the bulldog with his teeth sunk into an intruder. However, here’s an example of what you find under “Case Documents”:
There have been 5 filings since then. It appears the case is more active than may have been implied. I’ve read some parts of the complaint: suffice it to say that it’s disgusting what the bank is doing to regular folks. As you read, you can’t help but detect the distinct odor of vultures on the wing. I would leave a link, but I could not seem to link to any page of the Superior Court, so it must be blocked.
Teddy –
Not sure exactly where Harris and her office are on this at the moment but I do know that included in the cutbacks Brown had to make with the GOPers for this year’s budget was money for Harris’ MBS/foreclosure fraud task force.
Maybe she’s finding ways to work around this, maybe Brownie sold her out due to pressure from the muni bond industry (veiled threats to CA’s borrowing ability and interest costs), maybe Harris herself didn’t mind cover for not pursuing. Like I said, I haven’t heard/read anything more and just don’t know what the situation is.
ETA: Maybe the Schneiderman and Nevada actions will force her (or enable her) to act. Perhaps they will create enough pressure, and/or enough cover.
That should be the ending point of the negotiations. Not the opening offer, I trust. Otherwise, if you think this should be an opening offer, BO may have a job for you.
Tom Miller is the soft kidskin glove. The fists inside the gloves belong to Holder and Obama. Maybe Geithner, too, at least from time to time.