The Obamacare website, Healthcare.gov, has become a major headache for both users and the Obama Administration. Millions of Americans have logged in with varying degrees of success. And according to a reportedly confidential report by a contractor for the website, the Obama Administration knew they were going to have a problematic launch. Though you would have never known it from their public statements.
The Obama administration was given stark warnings just one month before launch that the federal healthcare site was not ready to go live, according to a confidential report obtained by CNN.
The caution, from the main contractor CGI, warned of a number of open risks and issues for the HealthCare.gov web site even as company executives were testifying publicly that the project had achieved key milestones.
Interesting strategy. Did they hope the problems with the website would solve themselves when millions of people started using it?
On Capitol Hill on Tuesday, Medicaid Chief Marilyn Tavenner, whose job it was to oversee the October 1 rollout of the website, said she did not foresee its problems.
“No, we had tested the website and we were comfortable with its performance,” she said. “Now, like I said, we knew all along there would be as with any new website, some individual glitches we would have to work out. But, the volume issue and the creation of account issues was not anticipated and obviously took us by surprise. And did not show up in testing.”
The issues with lots of people using the site and trying to create accounts was “not anticipated”, seriously? Forget that the report contradicts that statement for a second, what a lame explanation. The excuse is, essentially, we did not think people would use the website.
We expect better spin from our leaders.